Ron Batisan

Ron Batisan, Vice President and Physical Channels Head from Customer Experience Group, led UnionBank’s launch of the Philippines’ first fully digital bank branch - The Ark which won Best Branch Customer Experience in Asia Pacific at the Customer Experience in Financial Services (CXFS) Awards 2018, Best Digital Branch Project by The Asset Triple A Digital Awards 2019 and one of the Top 14 Most Stunning Branch Designs from Banks Around The World by The Financial Brand. Ron is also recipient of prestigious Young Market Masters Award (YMMA) for excellence in Customer Experience in 2019.