NGCX Asia 2022

16 November, 2022

Equarius Hotel, Sentosa, Singapore

NGCX Speakers


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Speakers

Bi Ying Wong, VP, Customer Experience at Lazada Singapore Lazada Singapore Logo

Bi Ying Wong

VP, Customer Experience
Lazada Singapore

Ajit Sivadasan, Globa Head, Online at Lenovo Lenovo Logo

Ajit Sivadasan

Globa Head, Online
Lenovo

Sun Loo Yeoh, Head of Digital B2C & Platform at DTAC DTAC Logo

Sun Loo Yeoh

Head of Digital B2C & Platform
DTAC

Maria Sit, Chief Client Experience Officer at Sun Life Hong Kong Sun Life Hong Kong Logo

Maria Sit

Chief Client Experience Officer
Sun Life Hong Kong

Ajit Aras, Executive Vice President at Sharp Electronics Singapore Sharp Electronics Singapore Logo

Ajit Aras

Executive Vice President
Sharp Electronics Singapore

Ron Batisan, VP & Customer Experience Designer at Union Bank of the Philippines Union Bank of the Philippines Logo

Ron Batisan

VP & Customer Experience Designer
Union Bank of the Philippines

Jacqueline Teo, Chief Digital Officer at HGC Global Communications

Jacqueline Teo

Chief Digital Officer
HGC Global Communications

Vaughn van Bosch, Head of Digital Transformation & Enterprise Agility Lead at Celcom Celcom Logo

Vaughn van Bosch

Head of Digital Transformation & Enterprise Agility Lead
Celcom

Caren Cheng, Process Improvement Lead, Customer Servicing at DiGi Telecommunications DiGi Telecommunications Logo

Caren Cheng

Process Improvement Lead, Customer Servicing
DiGi Telecommunications

Steve Thompsett, Chief Customer Officer, APAC at DHL Supply Chain DHL Supply Chain Logo

Steve Thompsett

Chief Customer Officer, APAC
DHL Supply Chain

Allan Tumbaga, SVP, Chief Customer & Marketing Officer at Pru Life UK Pru Life UK Logo

Allan Tumbaga

SVP, Chief Customer & Marketing Officer
Pru Life UK

Jason S. Bradshaw, CEO, Power of CEX, & Former Chief Customer & Marketing Officer at Volkswagen Group Australia Volkswagen Group Australia Logo

Jason S. Bradshaw

CEO, Power of CEX, & Former Chief Customer & Marketing Officer
Volkswagen Group Australia

Sonali Verma, Head, Digital CX & Innovation, Asia, Bancasurrance at Manulife Asia Manulife Asia Logo

Sonali Verma

Head, Digital CX & Innovation, Asia, Bancasurrance
Manulife Asia

Kevin Boezennec, Director, Team Head UX at Bank of Singapore Bank of Singapore Logo

Kevin Boezennec

Director, Team Head UX
Bank of Singapore

Neil Gardner, Regional Chief Customer Officer at Generali Generali Logo

Neil Gardner

Regional Chief Customer Officer
Generali

Anila Fredericks, Head of Customer Service Operations at Telstra Telstra Logo

Anila Fredericks

Head of Customer Service Operations
Telstra

Hanson Wang, Chief Digital Officer APAC at Saint Gobain Saint Gobain Logo

Hanson Wang

Chief Digital Officer APAC
Saint Gobain

Millie Gillon, Managing Director & Global Head of Client Experience at Standard Chartered Bank Standard Chartered Bank Logo

Millie Gillon

Managing Director & Global Head of Client Experience
Standard Chartered Bank

Sandra De Zoysa, Group Chief Customer Officer at Dialog Axiata Dialog Axiata Logo

Sandra De Zoysa

Group Chief Customer Officer
Dialog Axiata

Ashish Sharma, EVP & Head Customer Service at Vodafone Idea Vodafone Idea Logo

Ashish Sharma

EVP & Head Customer Service
Vodafone Idea

Nadya Melic, VP Customer Solutions, APAC & Middle East at Vodafone Vodafone Logo

Nadya Melic

VP Customer Solutions, APAC & Middle East
Vodafone

Ashlyn Rodrigues, Head of Customer Success, Global Clients APAC at LinkedIn LinkedIn Logo

Ashlyn Rodrigues

Head of Customer Success, Global Clients APAC
LinkedIn

Aisha Stephanie Munaf, Head of Digital Channels & Customer Experience at CIMB Bank Philippines CIMB Bank Philippines Logo

Aisha Stephanie Munaf

Head of Digital Channels & Customer Experience
CIMB Bank Philippines

Amos Seet, Regional Customer Experience at DBS Bank DBS Bank Logo

Amos Seet

Regional Customer Experience
DBS Bank

Pakamon Tulyapizitchai, SVP, Head of Digital Transformation at Ngern Tid Lor Ngern Tid Lor Logo

Pakamon Tulyapizitchai

SVP, Head of Digital Transformation
Ngern Tid Lor

Pascal Gerard Daniel, Head of Customer Success, APAC & Japan at Nokia Nokia Logo

Pascal Gerard Daniel

Head of Customer Success, APAC & Japan
Nokia

Raghu Kolli, Head of Customer Centricity at Leapfrog Investments Leapfrog Investments Logo

Raghu Kolli

Head of Customer Centricity
Leapfrog Investments

Kodak Xiao, Group Marketing Director, Packaging and Health & Hygiene, APAC at Dow Dow Logo

Kodak Xiao

Group Marketing Director, Packaging and Health & Hygiene, APAC
Dow

Priya Khanna, Senior Director, Consumer Strategy, Insights & Analytics, Asia & ANZ at PepsiCo PepsiCo Logo

Priya Khanna

Senior Director, Consumer Strategy, Insights & Analytics, Asia & ANZ
PepsiCo

Kirti Jain, VP & Head of Insights & Data Global Business Line, APAC-ME at Capgemini Capgemini Logo

Kirti Jain

VP & Head of Insights & Data Global Business Line, APAC-ME
Capgemini

Victor Cobo Ramirez, Director, Digital Marketing & Transformation, Asia at Manulife Manulife Logo

Victor Cobo Ramirez

Director, Digital Marketing & Transformation, Asia
Manulife

Bryan Nee, Head of Customer Experience at LOJEL LOJEL Logo

Bryan Nee

Head of Customer Experience
LOJEL

Dan Ramirez, Head of Business Excellence (AVP) at Insular Life Insular Life Logo

Dan Ramirez

Head of Business Excellence (AVP)
Insular Life

Joel Corsan, APAC CX, Marketing & Innovation Director at Kimberly-Clark Professional Kimberly-Clark Professional Logo

Joel Corsan

APAC CX, Marketing & Innovation Director
Kimberly-Clark Professional

K V Dipu, President & Head of Operations and Customer Service at Bajaj Allianz General Insurance Company Bajaj Allianz General Insurance Company Logo

K V Dipu

President & Head of Operations and Customer Service
Bajaj Allianz General Insurance Company

Joseph Sullivan, Business 360 Director, APAC & Japan at Informatica

Joseph Sullivan

Business 360 Director, APAC & Japan
Informatica

Steven Medeiros, General Manager, APAC, at Alida Alida Logo

Steven Medeiros

General Manager, APAC,
Alida

Hussain Boltwala, Director, Solution Consulting (ASEAN, HK & India) at Medallia Medallia Logo

Hussain Boltwala

Director, Solution Consulting (ASEAN, HK & India)
Medallia

Matthew Robinson, Senior Marketing Director, APAC at Contentsquare Contentsquare Logo

Matthew Robinson

Senior Marketing Director, APAC
Contentsquare

Esterina Nervino, Director at Retail in Asia (Part of Bluebell)

Esterina Nervino

Director
Retail in Asia (Part of Bluebell)

Francis Goh, CEO & Founder at Hehsed Consulting

Francis Goh

CEO & Founder
Hehsed Consulting

Carsten Ley, Founder, CX, OKR & Project Consultant at Asia PMO Asia PMO Logo

Carsten Ley

Founder, CX, OKR & Project Consultant
Asia PMO

Shuchita Shekhar, Solutions Consultant at Medallia Medallia Logo

Shuchita Shekhar

Solutions Consultant
Medallia

Andrea Lim, Inside Solutions Consultant at Medallia Medallia Logo

Andrea Lim

Inside Solutions Consultant
Medallia

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